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Effectiveness vs. Efficiency

Illustration showing single path vs divergent paths

Change is constant. If we fail to adapt to the change around us by not improving and getting better at delivering value, we won’t succeed. A key distinction for improvement is the difference between effectiveness and efficiency. These two concepts need to be approached separately. Often people try to address both at the same time, which results in neither being done well.

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Illustration showing single path vs divergent paths

ITX Passes SOC 2 Type 1 Review

Soc-2 Compliance Audit Badge

Compliance Audit Affirms Strong Security Processes and Reliable Controls

August 16, 2023 Rochester, NY. ITX Corp., an award-winning custom software development firm, announced today it has achieved Systems and Organizations Controls 2 (SOC 2) Type 1 compliance after passing an independent audit conducted by MHM Professional Corporation. SOC 2 compliance for service organizations is attained only through a rigorous and thorough review of processes and controls.

 

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107 / A Lesson in Product Management: Outcomes > Outputs, with Kax Uson

kax-uson-podcast-guest
Kax Uson
Adevinta

The journey of Kax Uson from employee #1 at an e-commerce start-up in the Philippines to Head of Product at Adevinta looks familiar to the path so many product managers have taken. At every turn, she’s learned the processes and tools that come with the role – and then unlearned the ones that became a …

kax-uson-podcast-guest
Kax Uson
Adevinta

10 Reasons to Prioritize Flow Efficiency over Resource Efficiency

Overcoming the Resource Efficiency Paradox

“Transformation comes more from pursuing profound questions than seeking practical answers.”
– Peter Block, author of The Answer to How Is Yes

Many Scrum teams’ sprint burndowns look like a cliff, with numerous backlog items in progress at the same time, and most not marked ‘done’ until the end of the sprint.

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Why a Digital Content Strategy Is Your Website’s Superpower

Your business’ website projects the ultimate first impression, so it’s worth making it well-designed and responsive. But an effective website requires more than just wise aesthetic choices.   To create a site that generates leads and informs buying decisions, you need to make it influential. And, the bulk of your influence comes from content.  From strong …

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Understanding DevOps Practices

Illustration representing DevOps

What is DevOps? It’s a buzz word, to be sure. It’s a practice. It’s a process. It’s a culture. It’s a tool set. It’s all of those things, and more. Sometimes, its definition will change depending on who you ask and what problems their organization faces.

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Illustration representing DevOps

Dos & Don’ts of Adobe ColdFusion Migration 

Adobe ColdFusion is a robust and reliable development platform for many businesses. However, that doesn’t mean you’ll stay on ColdFusion forever. Even if you’ve been using the platform for years, there are many reasons you might want to make the switch to a platform like NodeJS, Rails, or Java.   Perhaps you’re ready to scale …

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The Product Manager’s Dilemma: For Which Jobs Is Jobs-To-Be-Done Best Suited?

Demystifying Task Analysis of the JTBD Strategy

When I first waded into the JTBD pool a decade ago, I found myself conflicted. I was enamored with this theoretical approach to making disruptive strategies into executable roadmaps to solve customers’ needs, but I was simultaneously confused by the cottage industry terms that cropped up around the JTBD community.

The ancestry of the JTBD theory can be directly traced back at least 25 years to Tony Ulwick’s book, Business Strategy Formulation, and later codified in Clayton Christensen’s The Innovator’s Solution. Before these, dozens of marketing and Human-Computer Interaction (HCI) works reference many forms of Task Analysis, which closely resemble Jobs processes.

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