About Us

We deliver technology that solves challenging problems so that our clients can move, touch, and inspire the world.

Our Story

Since 1997 we’ve been growing and learning and sharing our knowledge. With a passion for entrepreneurship, ITX has expanded beyond its roots in Rochester, NY to offices across the country and around the world. Now, our team is comprised of nearly 250 talented product professionals and technologists.

The evolution of technology has transformed the way people connect with brands, build relationships, and communicate. So, over the past two decades we’ve evolved too, transitioning to a full-service software product development company with a focus on our clients and their successes. Today, we have an inspired team designing and developing websites, mobile applications, intranets, web portals, APIs, and supporting our client’s software. ITX connects our community by shaping the future of the digital landscape.

Our Team

Ralph Dandrea

CEO

Fred Beer

President

Sean Flaherty

EVP of Innovation

Hernan Chiosso

VP of Global Talent

Jonathan Coupal

CTO/CISO

Lisa Young

VP of Delivery

Nancy Neumann

VP of Interaction Design

Ronald Knauer

VP Global Sales Leader

Kyle Psaty

VP of Marketing

Josephine Sgro

Director of Finance

Chris Zirbel

Delivery Director

Christina Halladay

UX Director

Christine Rosica

Delivery Director

Diana Casale

Director of Product Innovation

Jon Gacioch

Director of Product Innovation

Justin Tucker

Marketing Services Manager

Kevin Dolohanty

Acquisitions & Partnerships Director

Luke DeBruin

Senior Solutions Architect

Melissa Royo

Director of Data Science

Michael Lesher

Director of Architecture

Mike Jaffarian

Delivery Director

Paul Gebel

Director of Product Innovation

Peter Ryckaert

Production Support Manager

Roberto Torres

UX Director

Ron Valentine

Director of Engagement

When I consider what we do and how we do it, I’m truly humbled by the effort of all of the people around me to make ITX a success.
Jonathan Coupal, CTO
I appreciate the thoughtfulness and effort that went into putting this proposal together. Your team has been a pleasure to work with through this process.
Nick Lines, Ardent Learning
Our Values

ITX’s values serve as the underlying criteria for all our actions and decisions. What ones do we have in common?

We honor our word.

We learn from everything we do and purposefully experiment.

We find a simpler way. Simpler means more efficient, more optimized, and more user-friendly.

We constantly grow to perform more powerfully. In pursuit of mastery, we are committed to constant improvement of our chosen crafts.

We work to thrive together, not only as a team but in partnership with our clients.

You’ve learned about us. We want to hear your story.

Reach Out

keyboard_arrow_up