Move, touch, and inspire the world

We deliver technology that solves challenging problems so that our clients can move, touch, and inspire the world.

Our Story

Since 1997 we’ve been growing and learning and sharing our knowledge. With a passion for entrepreneurship, ITX has expanded beyond its roots in Rochester, NY to offices across the country and around the world. Now, our team is comprised of nearly 250 talented product professionals and technologists.

The evolution of technology has transformed the way people connect with brands, build relationships, and communicate. So, over the past two decades we’ve evolved too, transitioning to a full-service software product development company with a focus on our clients and their successes. Today, we have an inspired team designing and developing websites, mobile applications, intranets, web portals, APIs, and supporting our client’s software. ITX connects our community by shaping the future of the digital landscape.

Our Team

Ralph Dandrea
Fred Beer
Sean Flaherty
EVP of Innovation
Collene M. Burns
VP of Global Talent
Jonathan Coupal
Lisa Young
VP of Delivery
Nancy Neumann
VP of Interaction Design
Kyle Psaty
VP of Marketing
Josephine Sgro
Director of Finance
Michael Lesher
VP of Technology

Chris Zirbel
Senior Delivery Director
Christina Halladay
UX Director
Christine Rosica
Delivery Director
Ron Valentine
Director of Engagement
Mike Jaffarian
Delivery Director
Paul Gebel
Director of Product Innovation
Kevin Dolohanty
Acquisitions & Partnerships Director

When I consider what we do and how we do it, I’m truly humbled by the effort of all of the people around me to make ITX a success.

Jonathan Coupal
Our Values
ITX’s values serve as the underlying criteria for all our actions and decisions.
We honor our word.
We learn from everything we do and purposefully experiment.
We find a simpler way. Simpler means more efficient, more optimized, and more user-friendly.
We constantly grow to perform more powerfully. In pursuit of mastery, we are committed to constant improvement of our chosen crafts.
We work to thrive together, not only as a team but in partnership with our clients.

Deployment? What deployment? It went so smoothly it was barely noticeable. Many thanks to everyone for learning from the last deployment, implementing smart fixes, and executing a sound plan.

Account Director
Ardent Learning Inc.


ITX works hand in hand with the best in the industry, ensuring that we meet your exact software needs.

  • Sitecore logo
  • Adobe ColdFusion logo
  • Pendo logo
  • DNN logo
  • AWS partner network logo
  • Microsoft Azure logo

Like what you see? Let’s talk now.

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