Helping OSU Diagnostic Laboratory To Modernize Its Legacy Systems and Accelerate COVID-19 Testing
The rapid spread of coronavirus stressed the capacity of OSU’s diagnostic laboratory to keep pace with the crushing demand for COVID-19 testing. OSU reached out to ITX to modernize the lab’s legacy system.
Through a comprehensive Discovery phase, ITX identified client pain points throughout the requisition process. Our architects addressed critical user workflows within the underlying infrastructure. With lives at risk, time was of the essence in delivering an effective solution. Also top of mind were protecting patient data and ensuring regulatory (HIPAA) compliance.
ITX built an online portal that interfaces seamlessly with the legacy system’s custom API. The new automated system helps healthcare clinics expedite COVID-19 test requisitions and dramatically reduces the requisition-to-results cycle time from 24 to 18 hours while processing more than 63% more tests in the first 6 months post-launch.
- ITX replaced OSU’s legacy system with an interactive online portal that streamlines the submission of COVID-19 requisitions.
- In 6 months post-launch, OSU successfully processed more than 125,000 COVID-19 test requisitions – an increase of 63%.
- By accelerating the requisition-to-result timeline 33% OSU’s newly modernized system delivers life-saving benefit to the communities they serve.