Managed DevOps Services. Leverage ColdFusion to Drive Efficiencies in D2C e-Commerce
When WineDirect kicked off a multi-year migration from its monolith architecture to a microservices one, they called on ITX to maintain the ColdFusion legacy system that runs their vast e-commerce business. Our multi-functional team quickly revealed its extensive experience with ColdFusion and sophisticated DevOps mindset.
We embedded ITX ColdFusion experts within the WineDirect team to familiarize ourselves with their large, complex applicaton. Together, we delivered dramatic reductions in platform maintenance costs and sustained their growing D2C client base. Our impact on WineDirect’s ROI and brand reputation was significant, immediate, and ongoing. ITX continues to provide the necessary system support and maintenance as WineDirect migrates to its new e-commerce platform.
- ITX experience with ColdFusion technology delivered immediate efficiencies and cost reductions: a 700% increase in tickets resolved, coupled with an 83% decline in time required to resolve a ticket.
- Following a rigorous regulatory review, WineDirect received PCI DSS (Payment Card Industry Data Security Standard) Level 1 compliance – the most stringent standard for handling credit card data.
- Our DevOps engineers stabilized the monolith architecture and automated the application’s monitoring system, allowing administrators to resolve problems before impacting users.