According to a recent McKinsey study, highly skilled workers spend an average of 28 percent of their work week reading and responding to e-mails, but give very little time to thinking about how to make their e-mail communications more effective.
This is a waste.
Why? Clear e-mail communication saves time and energy that could be better used elsewhere. Instead of wasting time drafting and decoding confusing, lackluster e-mails, colleagues can focus on serving their organization’s mission.