Kate Rutter

Intelleto

How do we know our work is working? In other words, how do product designers know their work product is solving the problem it was intended to solve? These are the kinds of questions that keep us, and Kate Rutter, up at night. “It’s an insidious question,” says Kate, designer, tech junkie, artist, and Principal …

Rohini Pandhi

Square

Have you ever wondered what exactly it takes to create great software products? Those who spend even a little time in this space learn quickly that there is no wizard behind the curtain. It’s not magic, Rohini Pandhi says in today’s episode of Product Momentum. There is no special sauce or magic potion that leads …

Jared M. Spool

Center Centre

“Why, daddy,” says the curious toddler. “Why?” No parent has yet found a way to escape this exasperating line of questioning. We should be grateful. For as frustrating as the interrogation becomes, its purity of purpose cannot be denied. Focus on the why, the root explanation of the thing you are examining. This honest, unrelenting …

Renu Singh and Brian Harrington

University Of Rochester

Time, technology, and innovative thinkers have revolutionized what the healthcare system stands for today. Regardless of these achievements, though, the entire system remains very health-centric, focusing only on what happens when something goes wrong and a patient must seek out help. Imagine a framework that flipped this concept on its head, putting the patient’s wellness …

Kate O’Neill

KO Insights

As companies implement more technology and automation into their products and services, it’s all too common to shift their focus towards the numbers and forget that customers and users are human beings with problems, frustrations, and joys. In this episode, Sean and Joe talk with Kate O’Neill, Fortune 500 tech guru and adviser, about her experiences …

Sebastian Errazuriz

ERRAZURIZ STUDIO

The best way to solve a problem is to first examine the people who have encountered it, instead of simply looking at the problem itself. Doing so allows you to get a different point of view. Through creativity, in-depth research of the people using your product, and technology, teams can exponentially improve the way software …

Gregg Gordon

SSRN

Interested in adding gamification techniques to your product? Gregg Gordon is the person to talk to.  In this episode, Sean and Joe discuss gamification as an important part of the system design process, and then have a great conversation with Gregg Gordon, CEO of SSRN.com. Gregg has over 20 years’ experience in gamification, a means for …

Adam Bates

Amazon

In this episode, Sean and Joe discuss the different aspects of creating and measuring product loyalty and advocacy and then talk with Adam Bates from Amazon about how he works on creating loyalty within his own customer base. Adam is the Head of Product Management at Amazon and has over a decade of experience working in …

Jeremy Durham

Paychex

Personas have been used by marketers for decades, and they are invaluable in shaping a product that will be valuable to users from different backgrounds and of differing abilities. In this episode of the Product Momentum Podcast, hosts Sean and Joe first discuss personas and their role in the software development process. They then proceed …