Ralph Dandrea

ITX Corp.

When Ralph Dandrea founded ITX a quarter-century ago, the notion of product was a whole lot different than it is today. In 1997, he and other product builders thought about software through the lens of themselves as users – not of the end users who were truly using the products they built. That thinking evolved …

Paul Ortchanian

Bain Public

There’s a lot that product managers can do to empower themselves and build reputational capital within their organizations. But the path is not a straight one. We know all too well the imbalance between our substantial responsibilities and the comparatively meager authority we have to execute on them. “It’s a tough world out there for …

Martina Lauchengco

Costanoa Ventures

As consumers of everything from soap to software, all we’re looking for is better, easier, simpler. Most of the time we can’t explain why a thing is better; we just know delight when we experience it. “That’s the height of product management done well,” says Martina Lauchengco. “And it’s also when product marketing takes over …

Taylor Murphy

Meltano

Data we collect about our products are really just a summary of the thousands of stories our users would tell us if they could. Part of our job as product managers is gathering and processing these stories, and then converting them into the products and tools that enhance the human experience. Taylor Murphy provides some …

Charles Feltman

Insight Coaching

When we trust others – including organizations – we do business with them whenever it makes sense. When we don’t, we look for alternatives. Trust is the foundation of every positive relationship, and its absence is the reason so many relationships struggle. In the product space especially, where we’re building complicated things that don’t yet …