Most organizations approach application modernization the same way: identify what looks old, pick a modern replacement, and build a timeline. The scope feels manageable because the problem feels obvious. Two years later, they may have an application that looks modern enough, but struggles to function. This pattern is not bad luck. It is what happens when organizations diagnose the problem by … Continued
Learn to find your voice as a leader, regardless of your job title
Rachel Kohman, Ed.D. knows that leadership is more than just a title. She has devoted her career to empowering professionals to lead and will be sharing her leadership philosophy at the 2026 ITX Product + Design Conference.
Quiet the noise and feel inspired to use AI tools with intention
Rapid AI innovation is transforming our product and UX design workflows. But AI adoption isn’t without its risks. Ovetta Sampson, one of our 2026 Product + Design Conference Speakers, is the founder of Right AI and has devoted her career to helping organizations use AI tools in an equitable, sustainable, and ethical way.
Learn how to align discovery and drive clarity in your product practice
Today’s product landscape moves fast. Short deadlines, feature lists, and competing priorities can muddle the product delivery process.
David Pereira drives clarity in the chaos.
Learn to design products that users love, remember, and recommend
Want to set your products apart through emotional connection? Nesrine Changuel wrote the book on it.
Nesrine is a product expert, coach, lecturer, and speaker, as well as the author of Product Delight: How to Make Your Product Stand Out with Emotional Connection. This year, ITX is truly delighted to welcome her at the 2026 Product + Design Conference.
What enterprise leaders need to know before deploying systems that act on their own
There is a specific moment in every autonomous AI deployment where the governance conversation shifts. It happens when the system does something correct that nobody anticipated. Not a failure. Not a hallucination. A good decision that was not in the original design. That is the moment most organizations realize their oversight model was built for a different kind of technology. Read on to find out what to do about it.
Sophia Prater, a UX designer and creator of Object-Oriented UX, is a featured Keynote and Workshop speaker at the 2025 Product + Design Conference. Sophia’s wealth of experience and insight into answering complex product design questions will give attendees the tools to create and manage complex design systems.
Usha Iyer, an expert in the world of product design and growth, is one of the featured Keynote speakers at the 2025 Product + Design Conference. Usha’s experience in connecting what users need with what product teams build will teach attendees more about driving growth through intentional product decisions.
Vitaly Friedman, a UX design leader for nearly two decades, is one of the featured workshop leaders at our 2025 Product + Design Conference. His workshop will equip attendees with practical techniques to design AI interfaces that truly serve user needs while crafting more intuitive and empowering AI interactions.
Two Tools for Mastering Stakeholder Management Through Trust, Loyalty, and Advocacy
This article, co-authored by Bruce McCarthy and Sean Flaherty, was inspired during a recent podcast episode from Product Momentum featuring Bruce as guest and Sean as co-host.
By Bruce McCarthy and Sean Flaherty
In a recent episode of Product Momentum, Bruce McCarthy explained that the hardest part about being a product manager is wrangling the needs of multiple stakeholders and saying ‘no’ to some things so that you can say ‘yes’ to others. But those are precisely the decisions that lie at the crux of the product manager’s job. And they’re fraught with risk – inadvertently suggesting a preference for one key stakeholder while alienating others.
As we recorded the episode, we quickly discovered the parallels between Bruce’s Stakeholder Canvas model and Sean’s Relationship Ladder framework – and how these tools can work in concert to help product managers navigate thorny decisions to arrive at workable solutions and preserve stakeholder relationships.
It’s not enough to have product-market fit to be successful; we also need product-organization fit. And that’s where the Stakeholder Canvas and Relationship Ladder render the greatest value.
